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White Papers and Technical Documents - EAM Asset Management


White Paper: How to calculate the budget requirements and estimate return on investment for your service management software

Purchasing a service management software solution is no simple task. Managers can’t scribble out a shopping list, clip a few coupons, and stroll down shelf-lined aisles looking for daily specials. Even shopping for a high ticket item, like a new fleet vehicle, is an easy feat compared to investing in software. Software doesn’t have tires to kick. You don’t get to take it for a quick spin around the block to see how it accelerates or handles a curve. Read More . . .


 White Paper: Fitting your Business Intelligence solution to your enterprise - Four options, one right decision

People throughout your organization are called upon daily, if not hourly, to make decisions that affect your business performance. Who could blame you for wanting them to make the right decision and make it quickly? But no matter how experienced and dedicated your employees are, they’ll only consistently make the right decision if they consistently get easy access to clear, accurate, and actionable information. What can you do to help them—and your company? Identifying and implementing the right business intelligence (BI) solution is an essential step. Read More . . .


 Infor EAM Resource Schedule Optimization: Organize chaos

Whether you’re scheduling your field service workforce, equipment, tools, or other assets, one of the biggest challenges of service optimization is finding ways to increase customer service levels while reducing your operational costs. You’re often faced with the inherent conflict between sending the most cost-effective resource and sending the best qualified one. When dispatching field resources, you must take into account factors such as geography, parts required, breaks, unforeseen emergencies, service levels, and other constraints. Read More . . .


 White Paper: Monitoring how your assets use energy - See what you’ve been missing

Organizations with major facilities have been practicing enterprise asset management (EAM) for years. Today, however, successful ones are relying more on technology and smarter asset management—a requirement for staying competitive within an uncertain economy, growing global competition, added regulatory pressures, and an aging infrastructure. Read More . . .